Support

IPI believes in interactive customer support and encourages a lifelong relationship with all its clients. If your current problem is not listed, please do not hesitate to contact us for assistance. However we do require some "supporting evidence" to be collected BEFORE you contact us:

A description of the problem.
The version number of the software that is installed on your machine, for example MLAS v14.08.582
A sample printout
Screen captures

Call Us: +27 (0)12-996 1193
Fax us: +27 (0)86-672 7012
E-mail us: support@ipi.co.za

If you experience any problems with MLAS, please refer to the User Manual or visit the Frequently Asked Questions (FAQ) page.
You can download the Query Forms Here: Download Query Form

Please Note: On Site Support is available by agreement.

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